Tuesday, 20 October 2020

Birthday & Annual Automated SMS

 The Birthdays module is not just for birthdays. 

You can automatically send any annual notifications, like:

  • event reminders
  • seasonal greetings
  • anniversaries
    (eg "you've been with us for 1 more year")
  • service reminders
  • plan or subscription renewals

Importing your list of contacts and their day/month info is different from the regular SMS Groups, but if you need a hand with date formatting your spreadsheet (if Excel does not behave itself), we're happy to help set this up for you.

 Birthday Module

birthday annual sms setup screen

Friday, 28 February 2020

Dirty Rotten Scammers!

The success SMS has with communicating effectively has not escaped the notice of crooks, who are increasingly using SMS in an attempt to steal money and personal information.
Some scammers gain access by a "phishing email"  or SMS that looks real, but goes to a fake login.
The trick is to never click on a link in an email or SMS unless you are absolutely sure it's not a fake
And with PayPal or "bank alerts", or "parcel delivery warnings", don't ever click the links. Go to the company's actual website via a browser instead (eg Chrome, Firefox).
Also be aware of fake invoices and orders that usually come into email with an attachment like a zip file or Word document....in fact I got one as I was typing this!
Delete these as soon as you get them. Don't ever open the attachment as it may be a virus or ransomware! 
A good rule of thumb is, if in doubt, don't click!