Saturday, 22 April 2017

Telstra Desktop Messaging scam

We received an email today purporting to be from Telstra Desktop Messaging.

The email said our Desktop Messaging setup was locked temporarily and gave a link to click to enable our account.

This is a phishing scam designed to trick you into handing over personal details to crooks.

Our suspicions were flagged for 2 main reasons:

1: We don't use Telstra Desktop Messenger

2: When we looked at the link by rolling our mouse pointer over it (but not clicking the link),it shows a dodgy overseas address..certainly not Telstra!

The crooks can be very clever so it's a good reminder to never click links in emails unless you are 200% sure it's legitimate.

We've seen all sorts of phishing emails pretending to be from the ATO, ASIC, AGL, any bank, long lost relatives from an African country...

..instead of clicking email links that appear to come from a legitimate company, open your browser and go directly to their website.

Even the company's customer services number and check.

..don't call any number in the email or from an SMS as scammers have setup phone numbers too!

Tuesday, 11 April 2017

Beware of SMS scams

SMS scams aren't as common as email scams..main reason being that scammers have to actually pay to send text messages out to their victims.

..and to add insult, the scammers sometimes use stolen PayPal details to pay for this scamming. Double scammers!

But SMS scams are very clever and it's easy to see why people fall for them.

Last week our manager received a text message purporting to be from Myer offering a $100 gift voucher. We're not on any Myer marketing lists, so our scam radar was spinning fast.

Here's the screenshot of the SMS:

You can see the link looks dodgy. It's not Myer at's a scammer who created the domain Giftcardmsg .

Also the optout STOP goes to a landline number, which is another red flag. And the SMS came "from" MySMS SenderID.

If you get a similar text message and you think it may be legitimate, put on your sceptical hat for a moment, and call the company head office to ask if they have any SMS promotions on.

Or do a quick Google on the message content and see if anybody else has received an SMS that reads like yours.

A good resource to keep an eye on scams (and report them) is the ACCC's scamwatch website, which you can visit here: