Thursday, 21 April 2016

Updated Auto Forward SMS for Android app launched

We've made a couple of changes to our app Auto Forward SMS for Android.

Auto Forward SMS is a time-saving app for Android phones, which can forward specific SMS text messages you receive numbers and forward to your selected people or Groups in your phone Contacts.

Now we have added a new function: automatically forward ALL incoming SMS to another number plus option to only forward SMS which contain certain keywords.

You can view the app here: http://autoforwardsms.com

And the updated video is here:





Auto Forward SMS is a time-saving app for Android phones, which can automatically forward ALL incoming SMS to another number, or forward specific SMS text messages you receive numbers and forward to your selected people or Groups in your phone Contacts.
Auto Forward SMS is a time-saving app for Android phones, which can automatically forward ALL incoming SMS to another number, or forward specific SMS text messages you receive numbers and forward to your selected people or Groups in your phone Contacts.

Thursday, 14 April 2016

The power of the Google...and telephone!

Funny, but true story..

A new Italian restaurant opened up near us, and one Saturday night we decided to call and make a reservation.

When we arrived, both owners greeted us, and there was maybe 10 other diners...not surprising for a brand new restaurant that had not promoted itself.

One of the owners told us we were the first telephone call they'd had....they'd been open for around 3 weeks.

We were a bit surprised, and asked him if people just turn up without booking.

Turns out that he had an argument with Google over getting the phone connected.

He didn't want a phone as he firmly believed that "everyone" uses emails and people would simply email them for bookings, which we thought was a little naive. But Google wanted to list him in the Local Search but could not do this without a phone number.

Personally I never email restaurants as many do not email you back..plus there is something nice about speaking to a human when it comes to fine food!

Anyhow, the Google Local Search team finally persuaded him to connect the phone. 10 minutes after he'd given them the new number for publishing on Local Search, we called to book.....thus proving Google right!

The owner thought it was Google or the "phone man" checking the connection...he was a bit shocked we were real customers, and the number had only been on Google  for 10 minutes!

He asked how we found the number, and of course "we Googled".

I was impressed that Google actually pursued him to do this, when you hear stories of how some businesses have to almost beg the mighty Google.

But when you think about it, Google wants to stay #1, and local search is very important. It would not be a good look for Google if they didn't have the hottest new restaurant on their search platform.

It was a very interesting, and amusing story. And their food is fabulous...and we usually call to book.

But I think it was a good lesson for the owner too, to realise everybody is different. If we couldn't find their number on Google, we most likely would have assumed they were closed and forgotten all about them.





New SMS Express Help Centre

We've completely overhauled our Help Centre and redone our How-to videos.

We have a new page for the Help Centre, and it will open in a new window for you so you don't need to lose your spot if you're logged in.

The Help Centre has a fabulous search engine, making it easy to lookup articles by typing in a few words.

Also, you'll see we have created different categories, making it easy to look up content, such as our Getting Started section.

The new Help centre is HERE

Also you may have noticed a little blue lifebuoy icon lurking down the bottom right of the control panel when you're on SMS Express. That is live help  search.

So if you need a quick answer, you can click the lifebuoy and a search window pops up with the relevant article. If you can't find what you're looking for, you can email us right there, without leaving your current page.

It's so much easier for you to find things. We hope to add new articles along the way.